Terms of Service

The Service is offered to businesses and their authorized agents. You must be at least 18 years old and legally able to enter into a contract to use the Service.

Accounts are created by invitation. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. Notify us immediately of any unauthorized access.

You may not share, transfer, or sell your account. One person per login.

Certain features require an active subscription. Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected).

• Subscriptions automatically renew at the end of each billing period unless canceled before the next renewal date.
• You may cancel your subscription at any time from your account settings or the billing portal.
• Cancellation prevents future billing only. Your access continues through the end of the paid period.
• Canceling does not refund the current billing period, and no prorated refunds are provided.
• Fees, taxes, and any usage-based charges are your responsibility.

We may change subscription pricing with reasonable advance notice. Price changes apply at the next renewal.

The Service uses a prepaid wallet to bill per-minute call usage and related charges. By adding funds to your wallet you acknowledge and agree that:

• Funds added to the wallet are non-refundable.
• Wallet balances cannot be redeemed, transferred, or exchanged for cash.
• Wallet funds may only be used to pay for services offered on the platform.
• Remaining wallet balances stay available on your account for as long as your account remains active, subject to these Terms.
• We may set minimum and maximum top-up amounts and adjust per-minute rates with notice.

If your wallet balance is insufficient, dialing and other paid features may be disabled until the wallet is topped up.

The Service provides software tools only. You are solely responsible for using the Service in compliance with every applicable law, regulation, and industry rule in each jurisdiction where you or the persons you contact are located, including but not limited to:

• The Telephone Consumer Protection Act (TCPA) and its implementing regulations.
• Federal and state Do Not Call ("DNC") registries and internal DNC obligations.
• Prior express written consent requirements where required by law.
• Caller-ID accuracy rules, calling-time restrictions, and identification requirements.
• Any other applicable telecommunications, telemarketing, consumer-protection, or marketing laws.

We do not provide legal advice. Nothing in the Service, our documentation, or communications from us constitutes legal advice. You should consult qualified counsel about your compliance obligations before using the Service to place calls.

You are responsible for obtaining and maintaining any consents required for the numbers you dial, for honoring do-not-call requests, and for keeping accurate records. Violations of law using the Service are grounds for immediate suspension or termination.

Your use of the Service is governed by our Acceptable Use Policy, which is incorporated into these Terms. Prohibited conduct includes spam, fraud, harassment, illegal robocalling, circumventing telecommunications laws, reverse engineering the Service, sharing or selling accounts, and any other unlawful activity.

We reserve the right to suspend or terminate accounts that violate the Acceptable Use Policy or these Terms, with or without notice.

You retain ownership of the leads, contact records, dispositions, and other customer data you upload to or generate through the Service ("Customer Data").

You grant us a limited, non-exclusive license to store, process, and transmit Customer Data solely to provide, maintain, secure, and improve the Service and to comply with law.

You are responsible for maintaining your own backups of Customer Data. While we take reasonable steps to protect data, we do not guarantee against loss, and you should export important data on a regular basis.

Because the Service is digital and consumed on demand, subscription payments are generally non-refundable, and wallet deposits are non-refundable once funds have been added.

Limited refund exceptions apply for duplicate charges, billing errors, and charges caused by verified technical issues on our platform. See the Refund Policy for details.

We may suspend or terminate your access to the Service, in whole or in part, immediately and without liability, if we reasonably believe you have violated these Terms, our Acceptable Use Policy, or applicable law, or if continued access poses a security, legal, or operational risk to the Service or its users.

Upon termination, your right to use the Service ends. Sections of these Terms that by their nature should survive (including ownership, disclaimers, limitations of liability, and dispute provisions) will survive.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY CALL WILL CONNECT OR BE OF ANY PARTICULAR QUALITY.

Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL FINE LINE DIALER, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

YOU ACKNOWLEDGE THAT THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN AND THAT WE WOULD NOT PROVIDE THE SERVICE WITHOUT THEM. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

You will defend, indemnify, and hold harmless Fine Line Dialer and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Customer Data you upload or transmit; (c) your violation of these Terms or applicable law, including telecommunications and consumer-protection laws; or (d) your infringement of any third-party right.

We may update these Terms, the Privacy Policy, the Refund Policy, or the Acceptable Use Policy from time to time. When we make a material change, we will update the version and effective date at the top of the affected policy and, where required, ask you to re-accept the latest version before continuing to use the Service.

Continued use of the Service after an update takes effect constitutes acceptance of the updated policy.

These Terms are the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce a right is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign them in connection with a corporate transaction.

Questions about these Terms? Contact us at jacobprieto@gmail.com.